Transparent, regulated taxi fares for Haywards Heath, Burgess Hill & Mid Sussex
At XTaxi24, we pride ourselves on transparent, upfront pricing with no hidden fees. Our taxi tariffs follow a structured three-tier system designed to provide fair pricing for all occasions, from standard daytime journeys to premium rates during busy periods and special occasions.
All fares are calculated based on a combination of initial charge + distance traveled + time taken, ensuring you only pay for the service you use. Our app shows you the exact fare estimate before you book, so you always know what to expect.
Best for: Regular commutes, airport transfers, daytime shopping trips, and everyday journeys across Mid Sussex.
Best for: Late night travel, early morning airport runs, weekend getaways, and journeys during UK public holidays.
Note: This premium rate compensates our drivers who work on Christmas Day to ensure families can travel safely during the festive season. Very limited availability - book early!
During exceptionally busy periods, such as Saturday nights, major events, severe weather, or peak commute hours, a temporary surge multiplier may be applied to balance supply and demand. This helps ensure drivers are available when you need them most.
📱 The XTaxi24 app always displays the exact fare (including any surge) before you confirm your booking - there are no surprises. You'll see clearly if surge pricing is in effect and can choose to:
Book your rides in advance using our scheduled booking feature. Pre-booked rides lock in standard tariff rates without surge, even during busy periods. Perfect for airport transfers, important appointments, and night outs!
| Tariff Level | Initial Charge | Per 130m | Per 40s | Example 5-Mile Journey* |
|---|---|---|---|---|
| Tariff 1 (Standard) | £4.40 | £0.20 | £0.20 | ~£12-15 |
| Tariff 2 (Premium) | £6.60 | £0.30 | £0.30 | ~£18-22 |
| Tariff 3 (Christmas) | £8.80 | £0.40 | £0.40 | ~£24-28 |
*Example fares are estimates based on typical traffic conditions. Actual fares may vary based on route, traffic, and waiting time. Use our fare calculator for accurate quotes.
Larger vehicles (6-seater and 8-seater minivans) automatically use the next tariff level to reflect increased running costs and capacity. For example, booking a 6-seater during Tariff 1 hours will use Tariff 2 rates. This is clearly shown in your fare estimate before booking.
Our wheelchair-accessible taxis charge standard tariff rates with no premium - accessible transport should be affordable for everyone. Book through the app and select "Wheelchair Accessible" in vehicle options.
Corporate clients can access negotiated rates and monthly invoicing through our Business Account program. Frequent travelers can benefit from our loyalty rewards. Learn more about business accounts →
Your fare consists of three components: (1) an initial charge based on the tariff in effect, (2) a distance charge for every 130 meters traveled, and (3) a time charge for every 40 seconds, which accounts for traffic delays and waiting time. The app calculates your total fare using real-time traffic data before you book.
Fare estimates consider the current tariff level (based on time and date), real-time traffic conditions, and any active surge pricing during high-demand periods. For scheduled rides, we use the tariff that will be active at your pickup time. Always check the fare displayed in the app before confirming.
Surge pricing (or dynamic pricing) temporarily increases fares during periods of exceptionally high demand - think Saturday nights, major events, or severe weather. It helps ensure drivers are available when you need them most. The app always shows your exact fare including any surge before you confirm booking. Scheduled rides typically avoid surge pricing.
Yes! XTaxi24 operates as a hackney carriage agent connecting passengers with Mid Sussex hackney carriage licensed taxi drivers. Our tariff structure follows Mid Sussex Council regulated fares and is transparent and displayed upfront. All drivers are fully licensed, DBS-checked, and insured to the highest standards.
Absolutely! Join our loyalty rewards program through the app to earn points on every journey. Business users can access our Corporate Account program with monthly invoicing, negotiated rates, and centralized billing. Contact us for business pricing →
The best way to avoid surge is to use our scheduled booking feature. Book your ride in advance (even 30 minutes ahead) and lock in standard tariff rates. The app will also show you estimated surge levels throughout the day, helping you plan journeys during off-peak hours.
No hidden fees! Standard luggage is included at no extra charge. Additional stops are calculated as part of your total journey distance and time. Large items (e.g., furniture) may require a larger vehicle. Contact us in advance for special requirements.
We accept all major credit and debit cards (Visa, Mastercard, Amex) through the app, Apple Pay and Google Pay, and cash paid directly to the driver. Business account holders can pay via monthly invoice.
Download the XTaxi24 app and see your exact fare before you book - no surprises, no hidden fees!
📱 Download App & Book Now 🚖 Book a Ride NowXTaxi24 operates across Haywards Heath, Burgess Hill, and the wider Mid Sussex district, including:
We also provide airport transfers to Gatwick, Heathrow, Luton, and Stansted, plus long-distance journeys to London, Brighton, and beyond.