XTaxi24 is committed to providing safe, comfortable, and accessible transportation for all passengers in Haywards Heath & Mid Sussex.
Purpose-built vehicles for wheelchair users
Our wheelchair accessible vehicles feature secure ramps for easy and safe boarding. No need for transfers - stay in your wheelchair for the entire journey.
All wheelchairs are secured with approved restraint systems during travel, ensuring your safety and comfort throughout the journey.
Our drivers are trained in disability awareness and assistance techniques to provide respectful and helpful service.
Purpose-built vehicles with ample space for wheelchairs, mobility aids, and companions to travel comfortably together.
Simple steps to book wheelchair accessible transport
Launch the customer app and enter your pickup and destination locations as usual.
Toggle on the "Wheelchair Accessible Vehicle" option in the booking screen before confirming your ride.
Our system will match you with an available wheelchair accessible vehicle. This may take slightly longer than standard bookings.
Your trained driver will assist with boarding and ensure your wheelchair is properly secured before departure.
While you can request wheelchair accessible vehicles on-demand, we recommend booking in advance to ensure availability, especially during peak times.
We're here to help with all your mobility needs
Travel with a companion, carer, or family member at no extra charge. Our vehicles have space for additional passengers to accompany you.
Guide dogs and other certified service animals are always welcome in our vehicles at no additional cost.
We can accommodate walkers, crutches, folding wheelchairs, and other mobility aids. Just let us know your requirements when booking.
Regular medical appointments? We can arrange scheduled pickups and drop-offs for hospital visits, dialysis, physiotherapy, and other healthcare needs.
Have other specific accessibility needs? Contact us to discuss how we can accommodate your requirements for safe and comfortable travel.
Our customer support team is available around the clock to assist with accessibility questions, booking help, or any concerns during your journey.
Our team is here to help ensure your journey is comfortable and accessible. Get in touch to discuss your specific needs.