For pickups over 3 miles from our service area, your driver may request pre-payment (full or partial) via a secure payment link sent through the app.

Cancellation: Cancel free of charge up to 1 hour before pickup (£5 processing fee applies to pre-paid bookings). No refund for cancellations within 1 hour of pickup.

Our guarantee: Full refund if we cancel your booking.

Prefer to call? 01444 718 418