Ramp-equipped vehicles • Trained drivers • Guaranteed availability • 24/7 service
We're committed to providing dignified, reliable, and professional wheelchair accessible taxi service in Haywards Heath and across Mid Sussex. Accessibility isn't an afterthought—it's built into everything we do.
When you book a wheelchair accessible vehicle through our app, one is guaranteed. No more calling around hoping someone has an accessible vehicle available.
Our fleet includes purpose-built wheelchair accessible vehicles with safe, sturdy ramps (not lifts), secure wheelchair restraint systems, and ample interior space.
Every driver operating our accessible vehicles has completed comprehensive training in wheelchair assistance, safe loading procedures, and working with passengers with mobility needs.
We charge the same rates for wheelchair accessible vehicles as our standard taxis. Accessibility should never cost extra. See upfront prices before you book.
Our app is designed with accessibility in mind. Simply select "Wheelchair Accessible" when booking, and an appropriate vehicle will be assigned. Book instantly or schedule in advance.
Need transport to an early morning hospital appointment or a late evening event? Our wheelchair accessible service operates around the clock, every single day.
Purpose-built for safety, comfort, and dignity
Sturdy, safe ramps with weight capacity for all standard wheelchairs and electric wheelchairs. No unreliable lifts.
Professional wheelchair restraint systems meeting all UK safety regulations. Your safety is our priority.
Ample headroom and floor space. Comfortable for wheelchair users and traveling companions.
Manual wheelchairs, electric wheelchairs, and mobility scooters all welcome. Contact us for oversized equipment.
Room for 3-4 additional passengers alongside the wheelchair user. Family and carers can travel together.
Heating and air conditioning for comfortable journeys in all weather conditions.
Simple, straightforward booking in just a few steps
Launch the XTaxi24 app and enter your pickup location and destination in Haywards Heath or surrounding areas.
Choose "Wheelchair Accessible" from the vehicle type options. You'll see the upfront price immediately.
Book now or schedule for later. Add any special requirements or notes for your driver.
Watch your driver approach in real-time. See their name, photo, vehicle details, and estimated arrival time.
Need help booking or have specific requirements?
Contact Our Accessibility TeamWe serve all major destinations across Haywards Heath and Mid Sussex
Regular transport to PRH for appointments, treatments, and visiting. Trained drivers familiar with hospital procedures.
Accessible transport to and from the station for onward rail journeys. Assistance with luggage available.
Reliable airport transfers with space for luggage. £25-35 from Haywards Heath, no additional accessibility charge.
Shopping trips made easy. Your driver will assist with loading shopping bags alongside your wheelchair.
Regular trips to Waitrose, Tesco, Sainsbury's, and other local supermarkets. Weekly shopping runs available.
Access to Victoria Park, Bentswood, and other local attractions. Family outings made possible.
Transport to local community centers, libraries, and social activities throughout Mid Sussex.
GP surgeries, dental appointments, physiotherapy, and specialist clinics across the area.
"Finally, a taxi service in Haywards Heath that actually has wheelchair accessible vehicles available when you need them! The driver was professional, patient, and made sure I was safely secured before we left. The best part? It didn't cost any extra. This is how it should be everywhere."
"I use XTaxi24 twice a week for my hospital appointments at Princess Royal. The booking app is easy to use, the vehicles are always clean and well-maintained, and the drivers actually know what they're doing with wheelchairs. Game-changer for people with mobility needs in Mid Sussex."
Note: Testimonials will be added from real customers once our service launches.
When booking through the XTaxi24 app (launching soon), simply select the 'Wheelchair Accessible' vehicle option. This ensures a ramp-equipped vehicle is assigned to your journey. You can book immediately or schedule in advance. Our accessible vehicles are available 24/7 in Haywards Heath. If you need assistance with booking, our support team is available via the in-app chat or phone.
Our wheelchair accessible taxis in Haywards Heath can accommodate manual wheelchairs, electric wheelchairs (power chairs), and mobility scooters. Our vehicles have secure wheelchair restraint systems and can handle wheelchairs up to standard UK sizes. If you have an oversized wheelchair or specialized equipment, please contact us before booking to confirm compatibility.
Yes, absolutely. All drivers operating our wheelchair accessible vehicles have completed comprehensive specialist training in wheelchair assistance, safe loading and unloading procedures, proper use of restraint systems, and working respectfully with passengers who have mobility needs. They are experienced, patient, and committed to providing dignified, professional service.
Wheelchair accessible taxis with XTaxi24 are priced the same as our standard vehicles - there is no additional charge for accessibility. We believe accessibility should never cost extra. You'll see the exact upfront price before booking. For example, a journey from Haywards Heath to Princess Royal Hospital is typically £5-8, the same as a standard taxi.
Yes, definitely. Our wheelchair accessible vehicles have seating for companions, family members, or carers alongside the wheelchair user. Most vehicles can accommodate 1 wheelchair user plus 3-4 additional passengers comfortably. If you're traveling as a larger group, please mention this when booking.
Yes, you can schedule wheelchair accessible transport in advance through the app. This is ideal for regular hospital appointments, planned outings, or early morning airport transfers. We recommend booking in advance for critical appointments to ensure guaranteed availability at your preferred time.
Yes, we provide regular wheelchair accessible transport to Princess Royal Hospital in Haywards Heath. Many of our customers use our service for hospital appointments, treatments, and visiting. Our drivers are familiar with the hospital layout and can drop you at the most convenient entrance for your needs.
You can cancel bookings through the app according to our standard cancellation policy. We understand that medical appointments and care needs can change unexpectedly, and we aim to be as flexible as possible. Check the app for current cancellation terms or contact support if you have specific concerns.
Join us in making Haywards Heath more accessible for everyone